If the user has only one phone line, the consumer must disconnect from the Internet in order to receive the callback from the business customer. However, when the caller has a separate line for the PC, the callback will ring through immediately on the normal voice number. At this time, this service is only available domestically.

Advantages

There is no need for consumers to have any special equipment or plug-ins and all major Internet browsers are supported. In addition, the Business customer needs only to have a Web Page and use AT&T 800 Services.

The industry is expecting great growth potential. Expect enhancements on carrying Internet voice and video as part of the call. In addition, the need for this capability beyond the borders of the US will drive for global expansion of the capability.

The Internet is becoming an electronic commerce site. Businesses currently using 800 services only to reach their customers are missing business opportunities. Businesses that focus only on the Web as the place for information lose the spontaneityfor closing business "at that moment". Combining the power of 800 Services and the Web gives both the consumer and the Business growth options. Whether businesses select a network provided or a premises based solution will depend on the application and the cost. Either way,

This is the Wave of the Future. . Catch it now!