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February 18, 2002

Be a leader (not a boss) with new HR program

Wynell Lauver is communications consultant for Human Resources.


Famous football coach Vince Lombardi once said, “Leaders aren’t born; they are made. And they are made just like anything else, through hard work.”

Human Resources’ new “Leadership for Results” program prepares Emory supervisors and managers to become effective leaders. It is designed to provide participants with the skills needed to increase employee involvement, solicit input, improve performance, resolve conflict and to model and reinforce management practices. The knowledge gained and skills developed will prove useful both on and off the job.

Participating in the weekly program requires not only a commitment of time but of heart, as well. Through interactive participation, participants will develop effective coaching techniques. Stuart Zola, director of Yerkes Primate Research Center, noted, “For me, interactive participation is one of the most effective ways to learn new behaviors and change old ones. The constructive feedback our group gave and received during our role-plays is certainly helpful when real situations emerge.”

The program goes beyond the basics and applies Emory’s policies and procedures to real-life situations. For example, some managers cringe when it comes time to give employee reviews because they are uncomfortable with evaluating performance. However, “Leadership for Results” shows how to maintain a spirit of openness and mutual respect while giving and receiving feedback. Emory’s performance-management policy and process is included in this session.

A key component in the program is the power of listening. “Listening is a key quality in effective leadership,” Zola said. “There’s a big difference between hearing the words and listening for meaning.” The program delves deep into a variety of asking and listening techniques to coach others.

If you want to be a leader and not a “boss,” you will want to participate in “Leadership for Results.” Program schedules are as follows:

Wednesdays, Feb. 20–April 10, 8:30 a.m.–12:30 p.m.
Human Resources, Room 101

Thursdays, Feb. 28–April 18, 8:30 a.m.–12:30 p.m.
Briarcliff Campus, Room 130

Wednesdays, April 17–June 5, 8:30 a.m.–12:30 p.m.
Human Resources, Room 101

Thursdays, May 2–June 20, 8:30 a.m.–12:30 p.m.
Briarcliff Campus, Room 130

To participate, employees must be nominated by their vice presidents, deans, directors or department heads. Nominations may be made via the HR website at

For more information, contact training manager Sharon DeHaven at 404-727-0413 or