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June 12 , 2006
Walls, Mugg take on new roles in student academic services

BY Beverly Clark

Emory University Provost Earl Lewis has announced two new appointments in student academic services that are designed to enhance and streamline the areas of admissions, financial aid and student records.

Daniel Walls, most recently Emory College’s dean of admission, has been appointed associate vice provost of enrollment management. Heather Mugg, who oversees Emory’s comprehensive student information systems, has been appointed associate vice provost of operational student services. Walls will focus primarily on student recruitment strategies, and Mugg will be responsible for managing operations to create a more seamless student experience. They will report to Santa Ono, recently appointed as the new vice provost for academic initiatives, beginning in July.

“After an external review and national search, we concluded that the best people to help lead and renew efforts in the area of student academic services already worked on our campus. I am delighted to announce promotions for both Dan Walls and Heather Mugg,” said Lewis.

In his new role, Walls will execute strategies, insure coordination and improve the integration of admissions and financial aid for all undergraduate programs. His responsibilities will include ongoing analyses of admission trends, prospective student markets and undergraduate admission and financial aid policies and procedures. In collaboration with the vice president for marketing, Walls will develop a more comprehensive and coherent approach for undergraduate student recruitment at Emory.

Prior to joining Emory in 1983, Walls was assistant dean of admission and financial aid at Northwestern University in Illinois, and an admission counselor and assistant director of admission at Illinois Wesleyan University. He has spoken extensively at schools across the country on different aspects of the admissions process and financial aid.

Walls is an active member of the Southern and National Association of College Admissions Counselors, the Southern and National College Board, and was chair from 1988-1990 of the Southern Consortium on College Admission. He has served on the National Merit Scholarship Selection Committee, as well as the Coca-Cola Scholars National Selection Committee.

Mugg’s primary responsibility will be to improve the student experience from an administrative perspective. She will focus on improving operational efficiency and collaboration within the three central administrative areas: admissions, financial aid and student records. Her ongoing responsibilities will include oversight of computer systems, effective use of technology to enhance processes, better process development for cross unit collaboration and improved use of resources.

Mugg began her professional career at the Goizueta Business School where she managed all degree program operations and student service functions. She joined American InterContinental University in 1997 as the campus director for the Dunwoody campus. Mugg was rehired by Emory in 1999 as a project director to lead the implementation of the Oracle/PeopleSoft Student System.

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