Campus News

July 22, 2011

Take Note

Employee development classes start in August

Courses to help employees develop professionally are being offered beginning in early August.

The Learning Services department in the Division of Human Resources has several learning tracks that cover a variety of management aspects, including leadership, the service culture, setting and tracking performance expectations, conflict management and the business of higher education.

These courses are held from 8:30 a.m. to 12:30 p.m. at 1599 Clifton Rd and include the following:

• "Help Me to Help You: Fantastic Service Behaviors," Thursday, Aug. 4, Free;

• "Setting Expectations," Thursday, Aug. 11, $60;

• "Reviewing Performance Progress," Tuesday, Aug. 16, $60;

• "Managing Performance Problems," Wednesday, Aug. 17, $60;

• "Influential Leadership," Tuesday, Aug. 23, $60;

• "Achieving Leadership Potential," Thursday, Aug. 25, $60.

Commenting on the classes, which continue into the fall, Anadri Chisolm-Noel says, "Regardless if the 'customer' is a student, faculty, patient, or fellow employee, the principles associated with fantastic service remain the same."

On performance-related courses, Chisolm-Noel, who is associate director of learning services, says, "While performance evaluations forms are due annually, we encourage supervisors to practice performance management throughout the year. "

Courses for the Human Resources Representative Certificate Program also begin in August.

The first, "Bringing the World to Emory: Basics [of] Hiring Foreign Nationals," will be Friday, Aug. 12, from 9 a.m. to noon. It will be held in Suite 130 of the North Decatur Building and is free.

Topics will be the J-1 Exchange Visitor Program and H-1B employment, the two most common immigration statuses used for employees and visiting scholars at Emory. An overview of other non-immigrant statuses related to employment will be provided.

"The HR Rep Certificate Program is the newest program that we offer.  In this self-directed program, participants build their courses around the core curriculum and tailor what they would like learn," Chisolm-Noel says. "Different subject matter experts from across the University present timely information on policies that impact HR Reps across the campus."

Though the certificate program classes are targeted toward human resources representatives, they are open to any employee.

For more information and a full list of classes visit Emory HR online.

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