The Operations Coordinator responsibilities shall include but are not limited to:

• Scheduling shifts for up to 18 Conference Managers on a weekly basis.
  * Ensure that over the course of the entire summer all Conference Managers are working approximately the same number of hours.
  * Be sure to rotate Conference Managers on linen and desk shifts so that the staff members get to know each other and that groupings are fluid, not static.
  * Respond to staff requests for time away from campus.
  * Communicate with Conference Coordinators and all Conference Managers to gather information concerning amount of staff needed for each Office of University Conferences commitment
• Assigning monthly on-call schedule for the Conference Managers.
• Maintaining entire key inventory.
• Maintaining and updating key logs.
• Monitoring and ensuring cleanliness of Alabama Key Closet.
• Reporting any lost keys (both room keys and building keys) to the appropriate Conference Managers so that they can bill conference groups as needed.
• Notifying FMD Lock Shop of all needed lock changes.
• Reporting all key concerns to Conference Managers, Assistant Directors, or Directors.
• Maintaining entire parking pass inventory. Coordinate with Conference Managers for use of the parking passes.
• Serving as a liaison with Alternative Transportation to schedule any shuttle services needed for conference guests.
• Serving as a liaison with Emory Police Department and the Parking Services Office to coordinate assistance in special events, check-ins, and check-outs.
• Compiling and distributing all bills for shuttle services, keys, and parking passes.
• Setting up all Information Desks at the beginning of the summer. Coordinate take-down of Information Desks at the end of the summer, including storage of all items.
• Developing operating procedures for the Conference Information Desks to include: opening/closing responsibilities, mail receipt/delivery logs, telephone message pads, cash box, laundry soap sales log, phones and phone sales log, concierge information, and log book.
• Maintaining the cleanliness of all Conference Information Desks. Visit all desks on a weekly basis to check status and to pick up cash.
• Responding to daily messages or notes left in the Information Desk Logs by the Conference Managers.
• Any additional duties relating to parking, shuttles, desk operations, and keys.
• Vendors:
  * Emory Police Department
  * Emory Alternative Transportation and Parking Services
  * Emory Facilities Management Lock Shop
  * Office of Residence Life & Housing

Food Services  |  Building Preparation  |  Operations  |  A/V  |  Billing

For additional information, please contact:

Office of University Conferences
Emory University
DUC/Drawer B
Atlanta, GA 30322
Phone: (404) 727-0428  |  Fax: (404) 727-4774
http://www.emory.edu/CONFERENCES
univconf@resfac.emory.edu

Emory University is an equal opportunity/affirmative action employer.