SAAC Desk Manager

Responsibilities
Qualifications
Employment Dates
Remuneration
Application
Additional Information

Each SAAC Desk Manager reports directly to the Staff Coordinator and performs a variety of duties that assist in the operation of the Student Activity & Academic Center. These important positions will challenge the abilities of those chosen and offer them valuable skills in communication, management, and organization. Desk Manager hours are tentatively Monday through Friday, 9:00am to midnight, Saturday, 7:45 am to midnight, and Sunday, 7:45 am to midnight. Although weekly schedules will vary, SAAC Desk Managers will work approximately 8-12 hours per week. Summer SAAC managers are required to work 15 hours per week. Staff members must work together to cover all shifts on the weekly schedule, including any early morning and late night shifts. SAAC Desk Managers are not required to work during academic break periods, but may work extra hours if available to help with coverage.

Responsibilities

Responsibilities shall include but are not limited to:

Act as communication liaison between members and professional staff.
Conduct all interactions professionally.
Maintain security and services of the building, including the biometric handscanning system used to admit members to the membership area.
Conduct regular tours of the entire facility to ensure safety and security of members as well as enforcing policies, monitoring use of facilities, counting occupancy and greeting members.
Open and close the building.
Assist in establishing and enforcing building policy.
Respond to emergencies and contact appropriate agencies to assist.
Supervise the main information desk.
Oversee the University and community activities held in the building.
Verify the set-up of various audio-visual equipment and catering requests in meeting rooms and locations throughout the building and grounds as well as physically arranging rooms if necessary.
Serve as a public relations and resource person to the members of the groups using the building and facilities.
Sell memberships, guest passes, 14-visit passes, Get Fit punch cards, parking passes, merchandise, stamps, and locker rentals.
Open and close out the cash register each day, prepare individual shift reports and deposits for the cash register, monitor and replace change, and monitor sales of merchandise for each shift.
Collect receipts and punch punchcards at the beginning of each fitness class to ensure that all participants have paid for the class.
Set up badminton and volleyball equipment in the gym as requested.
Take reservations for study rooms and tennis courts on a daily basis.
Sign out equipment to members.
Sign in and out packages to residents of Clairmont Campus. Assist with mail delivery.
Attend mandatory biweekly staff meetings to discuss upcoming events, news, and concerns.
Serve as a resource/referral person for members by responding to requests for information about our facilities and Emory.
Provide tours for prospective members.
Empty building recycling containers as needed.
Report any defects or damages to equipment or facilities including necessary routine repairs.
Attend a mandatory orientation training session prior to working.
Attendance at training events is mandatory unless your absence is approved in advance by the Director and Staff Coordinator.
All managers must stay locally and be available to work until the residence halls close each semester, unless they have written permission from the Director at least two weeks in advance of the end of that semester.
Be helpful, friendly, and willing to assist members in any way possible.
Completing additional duties as assigned.

Qualifications

Must be an Emory student in good academic and judicial standing with at least sophomore standing at the time of employment; or the partner/spouse of an Emory student currently living on Clairmont Campus.
Must be able to commit to the entire academic year for dates of employment.
Must possess a current, valid CPR training certificate. You can take this class on your own or we will arrange for one at the beginning of the summer and fall.
Must be able to demonstrate attributes of both a team player and a leader.
Must possess an excellent customer service orientation.
Must be able to serve as a resource for and a positive representative of Emory University.
Experience within a PC/Windows XP environment is helpful.

Employment Dates

Employees must be able to work Summer 2012 and during the 2012-2013 academic year.

Dates of employment for SAAC Desk Managers for Summer 2012 and Academic Term 2012-2013 is from May 12, 2012 through May 13, 2013.

Additionally, managers must attend staff training May 10-11 (9:00am - 2:00pm) and shadow three (3) shifts between May 12-14.

Remuneration

SAAC Desk Managers will be paid $9 per hour for hours worked during the academic school semester.
For Desk Managers working over the summer, a furnished, private bedroom at Clairmont Campus will be provided during your employment. Utilities and cable are included. Parking is not included. Desk Managers are required to work fifteen (15) hours per week during the summer.

Application

Applications are due by Friday, February 17, 2012 at 5 PM. Applications may be downloaded here and submitted via email to the SAAC Jobs Learnlink conference (saac_jobs@learnlink.emory.edu), faxed to 404.712.2449, or hand-delivered to the SAAC Information Desk.

Additional Information

For additional information, please contact:

Timber Hines, Associate Director
Student Activity & Academic Center
Emory University
1946 Starvine Way
Decatur, GA 30033
Phone: (404) 712-2435 | Fax: (404) 712-2449
http://www.saac.emory.edu
saac_jobs@learnlink.emory.edu

Emory University is an equal opportunity/affirmative action employer.