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Damage Payment and Appeals

For more information regarding how damage billing is determined, please visit our Damage Billing page.

PAYMENT INSTRUCTIONS | APPEAL INSTRUCTIONS | DAMAGE APPEAL DEADLINES

Payment Instructions
For payments of damage charges, please:

1) Make checks payable to Emory University
2) Please send payments directly to:

Student Financial Services
Emory University
101 Boisfeuillet Jones Center
Emory University
Atlanta, GA 30322

*please write your seven-digit student ID number on the check

For other methods of payment, please visit the Student Financials website.

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Damage Appeal Instructions
In filing an appeal to damage charges, please follow these guidelines. Failure to provide the requested information by the listed deadline may result in the delay or dismissal of your appeal.

The Office of Residence Life and Housing makes every effort to ensure that the damage charges assessed to a student's account are fair and accurate. However, students are responsible for their rooms; when a student moves into a room, he/she is given the opportunity to complete an online room condition form for the purpose of noting any existing damage to the room, its furniture, fixtures, and/or appliances. If a student does not properly complete the condition form, any damages not noted will be assessed at check-out and assumed to be the student’s responsibility. Students are responsible for damages to the rooms where they live and the activities of guests visiting their rooms.

• You must submit the appeal in time for it to be received by the posted deadline.
• If you are appealing a charge reasoning that one or more of your room/suitemates are responsible for the damage/charge in question, you must, in additional to your own written appeal, contact your room/suitemate with this concern. Your room/suitemate must write a separate letter attesting to his/her responsibility for the damage/charge in question
• All correspondence regarding damage appeals must be in writing; telephone appeals will not be considered.

Your damage appeal should be submitted via your MyHousing page. Please log on to your page and click the left-hand navigation link "Request a Damage Appeal".

 

 

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Damage Appeal Deadlines
The following deadlines are firm; please be aware that appeals must be RECEIVED by the following dates.

SPRING semester
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on June 30.

SUMMER 1st session
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on July 31.

SUMMER 2nd session
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on September 15.

FALL semester
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on January 31.

Appeals to damages assessed at other, non-standard check-out dates, will be due thirty (30) days after the date of check-out.

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