PAYMENT INSTRUCTIONS | APPEAL INSTRUCTIONS | DAMAGE APPEAL DEADLINES

Payment Instructions
For payments of damage charges, please:

1) Make checks payable to Emory University
2) Please send payments directly to:

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Damage Appeal Instructions
In filing an appeal to damage charges, please follow these guidelines. Failure to provide the requested information by the listed deadline may result in the delay or dismissal of your appeal.

The Office of Residence Life & Housing makes every effort to ensure that the damage charges assessed to a students’ account are fair and accurate. However, students are responsible for their rooms; when a student moves into a room, he/she is given a room or apartment condition form for the purpose of noting any existing damage to the room, its furniture, fixtures and appliances. If a student does not properly complete the condition form, any damages not noted will be assessed at check-out and assumed to be the student’s responsibility. Students are responsible for damages to the rooms where they live and the activities of guests visiting their rooms.

• You must submit the appeal in time for it to be received by the posted deadline.
• If you are appealing a charge reasoning that one or more of your room/suitemates are responsible for the damage/charge in question, you must, in additional to your own written appeal, contact your room/suitemate with this concern. Your room/suitemate must write a separate letter attesting to his/her responsibility for the damage/charge in question
• All correspondence regarding damage appeals must be in writing; telephone appeals will not be considered. Please direct your written appeal via either:

Mail

The following information must be included in the first paragraph of your letter:
• Full name
• Student ID number
• Residence Hall and room number where damages were assessed
• Current mailing address
• Current email address
• Current telephone number
• Outline of the specific damage(s) and charge(s) you are appealing
• The reason/rationale for your appeal

Email
You may file an appeal via email from your Emory University LearnLink account only.
Please visit the Damage Appeals LearnLink form through the following path:

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Damage Appeal Deadlines
The following deadlines are firm; please be aware that appeals must be RECEIVED by the following dates.

SPRING semester
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on June 30.

SUMMER 1st session
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on July 31.

SUMMER 2nd session
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on September 15.

FALL semester
All appeal for damages assessed at the close of the Spring semester must be received by 5:00 p.m. on January 31.

Appeals to damages assessed at other, non-standard check-out dates, will be due thirty (30) days after the date of check-out.

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