SCHOLAR INFORMATION
EMERGENCY PROTOCOL

Attention International Students and Scholars:

If you find yourself in an emergency situation when the ISSP office is closed, call the Emory Police Department at 404-727-6111.

Life-threatening emergencies

(including health problems, fires, and natural disasters)

  • Call Emory Police Department at 404-727-6111

Examples of emergencies that fall under this category: Criminal Activity, Automobile Accident, Missing persons, Suicidal/homicidal thoughts, Natural Disaster (Wind, flood, etc.), Security Threat, Sexual Assault, Violence.

Non-emergency needs for assistance

Please feel free to visit or contact the ISSP office at 404-727-3300, during office hours, Monday - Friday, 8:30 am-5 pm. Below is the contact information of some of the other departments that may be able to assist you:

  • The Counseling Center: 404-727-7450
  • Residence Life: 404-727-7631
  • Student Health Services: 404-727-7551
  • Emory Helpline (9 PM to 1 AM): 404-727-HELP (4357)
  • Emory Sexual Assault Information Line: 404-727-RAPE (7273)
  • Faculty Staff Assistance Program & the Well House: 404-727-4328

Examples of emergencies that fall under this category: Culture Shock / Depression, Drug/ Alcohol Abuse / Intoxication, Harassment, Mental / Physical Stress, Vandalism, Conflict with Peer, Conflict with Faculty/Staff Member, Financial Loss, Loss of Financial Sponsor, Emotional Distress (Fear, Anger, Confusion, etc.), Study Problems (Eye Strain, Difficulty Sleeping, etc.).

Immigration-related Emergencies

In the event of an emergency that is immigration-related, please call the office of International Student and Scholar Programs at 404-727-3300, during office hours, Monday - Friday, 8:30 am-5 pm.

Anytime outside of ISSP's office hours, please call the Emory Police Department at 404-727-6111, and a dispatcher will contact the appropriate professional to assist you.

Examples of emergencies that fall under this category: Loss of Passport or other important documents while overseas, stuck at U.S. port of entry by immigration officials, immediate threat of deportation.

Please note that the need for travel endorsement on immigration documents can be handled via express mail. Please contact your ISSP advisor during regular office hours.