Emergency Protocol

Life-threatening Emergencies

If on-campus, call Emory Police Department at 404-727-6111.

If off-campus, call 911

Examples of emergencies that fall under this category: criminal activity, automobile accident, missing persons, suicidal/homicidal thoughts, natural disasters (wind, flood, etc.), security threat, sexual assault, violence.


Immigration-related Emergencies

In the event of an emergency that is immigration-related, please call the office of International Student and Scholar Services at 404-727-3300 during office hours, Monday - Friday, 8:30 am - 5 pm.

Anytime outside of ISSS's office hours, please call the Emory Police Department at 404-727-6111 and a dispatcher will contact the appropriate professional to assist you.

Examples of emergencies that fall under this category: loss of passport or other important documents while overseas, detainment at U.S. port of entry by immigration officials, immediate threat of deportation.

Please note that the need for travel endorsement on immigration documents can be handled via express mail. Please contact your ISSS advisor during regular office hours.


Other Emergency Situations

If you find yourself in an emergency situation when the ISSS office is closed, call the Emory Police Department at 404-727-6111.

Non-emergency Needs for Assistance

Please feel free to visit or contact the ISSS office at 404-727-3300, during office hours, Monday - Friday, 8:30 am-5 pm. Below is the contact information of some of the other departments that may be able to assist you:

Examples of emergencies that fall under this category: culture shock, depression, drug/alcohol abuse and/or intoxication, harassment, mental/physical stress, vandalism, conflict with peers, conflict with faculty/staff member, financial loss, loss of financial sponsor, emotional distress (fear, anger, confusion, etc.), study problems (eye strain, difficulty sleeping, etc.).