OFFICE OF RISK AND INSURANCE SERVICES

Overview

Contact List

STARS - Incident Reporting System

 

Vehicle Policies and Procedures

Property Damage

Insurance Verification

Professional Liability Program

 

Professional Liability Claims Histories

 

Deposition Instructions

 

Welcome to STARS -
Emory’s Incident Reporting System

CLICK HERE TO GO TO STARS REPORTING SYSTEM

When in doubt, report! 

STARS is an on-line event reporting system.  You should use STARS to report the following:

· Drugs error

Dosage, timing, route, rate, omissions, allergies, reactions, wrong drug/patient

· Iatrogenic

Complications from procedures, treatments

· System Issue

Delays, missed treatments, order entry

· Communication

Identification issues,  confusion over orders, hand off   issues

· Labs & Tests

Lost or mislabeled specimens/films, unreported results, delays, improper studies

· Oversight

Judgment issues, missed diagnoses, deviations from standard of care

· Staff

Anything which could impede patient care or safety such as abusive language, physical abuse, violence or sexual harassment

· Equipment

Delays, wrong equipment, failures, supply problems

STARS does NOT change the way you care for your patients.  It is a means to communicate any untoward or unexpected event.  You should continue caring for your patients in accordance with Emory Healthcare policies and procedures.

STARS should not be used to report a workers’ compensation matters or staffing issues that do not impact patient care.

CLICK HERE TO GO TO STARS REPORTING SYSTEM

CLICK HERE FOR FREQUENTLY ASKED QUESTIONS (PDF)

CLICK HERE FOR MORE DETAILED INSTRUCTIONS (PDF)

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