For Reporting Property Damage:

Before the Emergency…

*Be Prepared

*Know how to contact the FMD emergency team assigned to your area

*Know how to contact Risk Management:

• Cheryl France (404)778-7932
• Lynette Smith (404)778-7933

Note:  Cheryl or Lynette should be contacted for emergency or non-emergency property damage

In case of an emergency:

• Call the Emergency Facilities Management Department or your emergency FMD team
• Call the Emory Police Department-(404)727-6111

      (You may also call Public Safety or Security in your area) 

• Notify Risk Management by paging the Risk Manager on Call by Calling 404-686-5500 and entering PIC #50316

(RISK MANAGEMENT WILL CALL THE INSURANCE CARRIER)

Be prepared with the following information:

• Location of event, including street address
• Date and Time of event
• Cause of Loss (Be sure to save any evidence if available)
• Description of damage
• Contact names and phone numbers (FMD, departments, etc)

CALL:

• Cheryl France  404-778-7932 or
• Lynette Smith  404-778-7933 or
• Risk Manager on Call  404-686-5500 PIC#50316 or
• Page through Simon Web

Note:
If the damage exceeds (or approaches) $25,000, Risk Management will assist in coordinating the claim. If the damage is less than $25,000, the repairs will usually be managed by FMD and financed by the department.

Note:
Facilities Management (FMD) will manage the immediate response to the property event. Please cooperate as they work to minimize damage and disruption by following these steps.

CONFIRM THAT THE PROPERTY IS SAFE TO ENTER and PROTECT THE PROPERTY FROM FURTHER DAMAGE

If possible, move undamaged property to other areas.
Otherwise, cover with plastic or other material that is available.
Fix leaking pipes if safe and possible
Do not allow onlookers, visitors, or other staff to enter the area
If you need immediate help with protecting our property and preventing further damage, you may call one of the following vendors:

•  Full Circle Restoration:  770-232-9797
•  DSI: 770-446-5300 or 1-800-669-1411
•  Interstate Restoration Group: 770-818-0047

 TAKE PHOTOGRAPHS OF THE DAMAGE IF POSSIBLE.

 AFTER THE EMERGENCY

• DON’T authorize permanent repairs without the involvement of Risk Management and/or Facilities Management.
• Be sure and save all receipts, invoices, and other documentation of the event and the repairs.
• One person from the department should be in charge of accumulating the figures and documentation…this person should work very closely with risk management.
• Coordinate fully with the insurance adjuster assigned to the case.  Too much information is better than not enough.
• ASK Questions…Risk Management will answer your questions or refer you to someone who can address your concerns. We are here to help you, and to protect the interests of your employer.

PROPERTY LOSS PREVENTION STATEMENT

• Physical protection refers to the capabilities of a building or equipment that helps reduce the severity of a potential loss condition, i.e., automatic sprinklers, firewalls, fire doors, etc. Decisions on physical protection are reached through an identification and evaluation process that considers a number of factors including, but not limited to, construction materials, occupancy, size, height, location, age of the property and regulatory and insurance requirements. The process draws upon the contributions of a number of individuals including, but not limited to, representatives from facilities management, risk management, fire safety, the property insurance carrier and the insurance consultant.

Emory's philosophy is to design, build, and maintain facilities in accordance with current regulatory and reasonable insurance company requirements

• Human elements refer to a collective body of defined loss reduction procedures that apply to employees, students, patients, visitors, and contractors. Examples of human elements include, but are not limited to, hazard assessment evaluation, fire protection equipment inspection and maintenance, fire protection impairment management, hot work training, contractor management, smoking policies, housekeeping policies, and emergency procedures.

Emory recognizes that human element programs designed to meet the specific needs of an organization, which are fully endorsed by senior management and understood and adopted by all employees, can be effective in reducing the probability of a potential loss. Therefore, Emory hereby commits to establish a Human Element Program to be developed jointly by the facilities management, risk management, and fire safety departments, with assistance from the property carrier and the insurance consultant.

Emory stands committed to improving property loss prevention system wide and believes that every employee has a critical role in this initiative. The Office of Risk & Insurance Services will be held responsible for monitoring and reviewing PLP on a regular basis, with cooperative input feedback from facilities management and fire safety. Working in this cooperative fashion, Emory’s PLP program can and will become a "living" program that forms an integral and fundamental part of our system.