Instructional Guide for Student Health Services

For notification and communication of a COVID-19 positive test

How to notify and communicate a positive COVID-19 test

  • IF a student student reports a COVID-19 test or has COVID-19 symptoms:

  • Cough 
  • Shortness of breath or difficulty breathing 
  • Fever 
  • Chills 
  • Muscle pain or body aches
  • Sore throat 
  • Loss of taste or smell (without a stuffy nose) 
  • Headache
  • Congestion or runny nose
  • Nausea, vomiting, or diarrhea


  1. ASSESS: Ill students and admit/enroll students into isolation/quarantine protocols for on and off campus including medical and ancillary support services. 
  2. PROVIDE: A list of all students who are in isolation and quarantine at the ECCH to the designated academic liaisons.
  3. NOTIFY: The individual schools through submitting a Student of Concern form for all off-campus students in isolation and quarantine (both undergraduate and graduate students). 
  4. PERFORM: Case investigation to determine close contacts and communicate with them to provide instructions for testing and quarantine using approved procedures.
  5. COMMUNICATE: Communicate with university partners engaged in the isolation and quarantine support function.
  6. PROVIDE: Data to the university for the COVID-19 dashboard. 
  7. NOTIFY OF RETURN: A notification that the student is cleared to return to the classroom. 
  8. PROMOTE: Healthy behaviors to reduce disease transmission within our community.

* Health information is protected; do not disclose names or other identifiers.


  • Employee calls the COVID-19 Information and Nurses line or his/her medical provider for test (if not yet tested, is symptomatic, or has been exposed);
  • Notifies supervisor;
  • Isolates or quarantines at home until cleared to return to work (10-14 days, depending upon exposure) by OIM; and
  • Seeks medical care if symptoms worsen.

Stay Safe Reminders

Stay home if you have fever or are not feeling well

Avoid large gatherings

Practice physical distancing

Wear appropriate face coverings

Practice good hand hygiene

Clean and disinfect your space and personal items


Close Contact

Within 6 feet of a COVID-19 positive person for 15 minutes or longer (rules for health care personnel differ if wearing PPE)


Separates those who have been exposed to COVID-19 positive individual and equals date of last close contact, plus 14 days


Separates those who are confirmed COVID-19 positive and equals 10 days have passed since symptoms first appeared and at least 24 hours since last fever without fever-reducing medications; and 10 days have passed since date of positive COVID-19 test for asymptomatic individuals.

Important Contacts

Emory Student Health Services

  • 404.727.7551

Oxford Student Health Services

  • 770.784.8376