In October, Human Resources rolled out a pilot program to provide
the entire Emory community with a direct line to temporary help.
In January, that program, Emory Temporary Services (ETS), became
permanent and by most any measure has been a big success.
Weve gotten a very positive response from departments
and managers, said Del King, HRs director of employment
services. Weve done a good job getting people to work
ETS was established to offer departments temporary help for assignments
of up to six months, as well as offer temporary employees a chance
to showcase their skills for possible full-time employment.
The number of temporary employees ETS has placedsince their
assignments are limitedchanges every day, but according to
Donna Crabb, who manages ETS, the figure should reach 100 by the
end of this month.
I used to get between eight and 20 orders [for temporary
employees] a week, Crabb said. Now I get between eight
and 12 a day. Crabb added that since October, 10 people who
began as temporary employees have been hired full time.
ETS already has placed temporary employees in the Rollins School
of Public Health, the Goizueta Business School, the School of Medicine,
Emory libraries and several other campus offices. The most commonly
filled position is senior secretary.
I think people like the fact that they can call us up and
have someone the next day, Crabb said. Applicants, provided
their skill set matches a need, are often placed within a week of
signing up with ETS.
Not only does the new service provides a quicker response than
an outside firm would, it is more cost-effective, and program management
within the University means that timekeeping, payroll and supervisory
issues are streamlined and easily handled.
But the biggest reason ETS was created, King said, was the cost
savings. The money we spend stays within Emory, which is fiscally
responsible, King said. We understand departmental needs
better [than outside firms], and we can do a better job prescreening
The maximum length of an ETS assignment is six months. If a job
goes beyond that period an ETS employee would then be reassigned
to the department in which he or she is working.
Prior to the creation of ETS, temporary employees were provided
through outside firms. HR performed some administration with temps,
but would assign them to the departments in which they worked.
The launching of the ETS website on Jan. 15 signaled the graduation
of the program from pilot status. Crabb said since the websites
launch, about one-third of ETSs applicants learned about the
Another way the ETS has uncovered participants is through referrals
from current Emory employees. Crabb said more than half the people
on ETSs payroll were referrals.
Departments interested in hiring temporary employees through ETS
should contact Human Resources by phone (404-727-7590) or e-mail
and include contact information, skill set needed, length of and
reason for assignment, hours and dress code. HR then will match
a temporary employee in its database to the departmental need.
Once a temporary employee is placed, he or she will be signed up
to the phone-based Time and Attendance system and paid hourly based
on the skill set requested by the department. Time verification
will be completed over e-mail with the departmental contact at the
end of each pay period.
To apply for temporary assignment with ETS or recommend someone
for employment or for more information, visit Human Resources at
1762 Clifton Road, call the office at 404-727-7590 or send e-mail
Job applications, which must be completed prior to scheduling an
appointment with ETS, are available on the HR website at http://emory.hr.emory.edu.
In addition to a completed application, a resume, two forms of identification
and three personal or business references should be brought to any