Working Remotely


The resources and tips below can also help you access the tools and technology you need while working remotely.

Clarify Communication Channels

Supervisors should work with staff to be clear on what channels they can reliably contact staff. Everyone should communicate with those colleagues they regularly work with on what communication platforms they can be reliably found on. For cross-departmental work assume that email is the best communication tool. Consider including information in your email signature around what communication methods you can be reliably reached on.


Emory Phone Tips

Either forward your phones to an appropriate number (if you are comfortable, for example, receiving calls on your cell phone) or provide alternate contact information on your voicemail (your email address for example).

Regular Work Phone Users

If you regularly use the phone or expect to receive a number of phone calls while you are remote working, please contact the University Help Desk and staff can assist you with call forwarding options.

Office Email

Do not use auto-reply functions on your email if you are working from home. Likewise, do not block your calendar if you are working from home. Please only use these tactics if you are not working (i.e., sick, vacation, etc.).

Using Zoom

Many meetings will be conducted on Zoom; having face-to-face contact via video conferencing helps in communication and maintaining connection to our colleagues. For many of us, this amount of videoconferencing will be new. Below is some documentation and tips on accessing and using Zoom.

Use a headset

It can help with sound (both for you and those who are listening to you) and minimize some of the ambient noise.

Mute your microphone

If you aren’t speaking, mute yourself. This will minimize background noise and help people trying to speak or listen.

Turn on video if you can

As stated above, having face-to-face contact can help with communication and connection.

Watch out for backlighting

Backlighting (for example, a window that is behind you) can make it difficult for people to see you on video. Explore ways to illuminate your face either with LED bulbs or lights you can mount on or near your computer.

Use the Zoom backgrounds

If you would like to restrict what people see of your home, use a virtual background. Emory has several.

Emory Zoom Backgrounds

Take some time to explore Zoom’s capabilities

Explore Zoom features by setting up a time with a couple of co-workers to explore. Alternatively, check out the Learning Zoom course in LinkedIn Learning.

Learning Zoom Course

We’re all human

We will all probably have some embarrassing moments on Zoom especially with children, partners, pets, and others also at home—that's okay!

Microsoft Teams Tips

Microsoft Teams is a great way to communicate and collaborate within groups or departments. It adds Instant Messaging, Audio, Video, and integration capabilities to help a group's workflow. Teams is most comparable to a competitive product, Slack.

Microsoft Teams: Part of the Office 365

Office 365 Groups offer a Distribution List, shared mailbox archive, shared calendar, Planner, OneDrive storage, Team SharePoint site, and Flow/Forms integration.

Microsoft Teams will eventually be replacing Skype for Business.

The Work Day

Be Flexible

We recommend that supervisors be flexible with staff in terms of working hours where possible. Many are caring for children or family members and may need a more flexible work schedule than what we normally work in the office. For some this may mean working earlier in the morning or later in the evening. Work with your supervisor to outline and clarify your schedule.

Be Realistic

We also recognize that some home work environments may not be optimal and that we all have different stressors brought about by the current events. We are not expecting the same level of productivity as we might under normal circumstances, but we do expect you to communicate clearly with your supervisor about your ability to complete tasks and conduct work.

Be Clear

We recommend setting up regular working hours so that your colleagues know when they can contact you or schedule meetings. Please remember that just because you are working from home does NOT mean that you are always available to work.

Report Your Time

If you are a bi-weekly employee, please use the guidance provided by Finance in reporting your time. Contact your supervisor or HR if you have questions.

Time and Attendance
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